You have 1 guest pass with your membership to bring a guest with you to try a class. To use your guest pass, please email firstname.lastname@example.org and give us the name of the guest you are bringing and the day/time of the class you will be bringing them to.
Your membership gives you access to either location (MEMORIAL or BLACKMAN).
Unless you are a VIP yearly member, your membership is auto-renewing every month.
You may "freeze" your membership. This is if you will be gone on vacation for longer than 7 days, on maternity leave, or if you have surgery or an illness that would prevent you from attending classes for 2 weeks or longer. There is a $10 fee for suspending your membership. Instead of your regular membership auto-draft, your auto-draft will be $10 while your membership is suspended. A 15-day written notice is required to freeze a membership. Please email email@example.com to schedule your membership suspension.
You may cancel your contract at any time during your membership, but you must give a 30-day written notice by emailing firstname.lastname@example.org.
We have a strict cancellation policy (Please see below for more details). You will be charged $10 for each late cancel/no show. We typically run the transactions for the previous month at the beginning of the following month. If you get a charge, it's not necessarily because you missed or late canceled a class on the specific day you were charged.
All morning classes
MUST be canceled by 10pm the night before your class.
All other classes
MUST be cancelled 4 hours prior to the start of class.
Unlimited members will be charged $10 for any no-show or late cancel. All members will receive ONE free no-show/late cancel per month. All package members and drop-ins will lose their drop-in class or a class from their package for no-shows or late cancels. No-show and late cancel fees are charged at the beginning of every month for ALL no-shows/late cancels for the month prior.
For example, if you had 4 no-shows and 1 late cancel in the month of July, then you will be charged $40 at the beginning of August.